Search results for "Benefits management"

Five Challenges for Benefits Management in Complex Digitalisation Efforts – and a Research Agenda to Address Current Shortcomings

2019

Over the past decades a number of benefits realisation (BR) frameworks have been developed. The benefits management model (BMM) is considered to be the most widely adopted and is often seen as a reference for good practice in digitalisation efforts in single organisations. However, this literature provides little support for complex, inter‑organisational efforts. This is problematic, considering that digitalisation increasingly involves multiple organisations. To explore this gap, we studied the phenomenon in a Norwegian inter‑organisational eHealth effort. Based on a qualitative study involving 50 interviews, observations and document analyses, we identify five distinct challenges and sugg…

Intellectual capital reporting: A knowledge tool to coordinate a group of regional non-profit organisations

2017

Whilst many organizations worldwide have stopped disclosing Intellectual Capital (IC), to the best of our knowledge, the only longstanding NPO still measuring, managing and reporting its IC is a large Italian non-profit organization (NPO), ANPAS Piemonte. The main aim of the article is thus to investigate the reasons why ANPAS Piemonte continues to deal with IC, to examine the determinants of this choice, the costs and the benefits management gets from IC measurement, management and reporting. In other words, the paper aims to explore the intellectual capital (IC) reporting process from an internal, managerial point of view. The paper employ a case study methodology to address its aim, and …

Understanding the Complexity of Benefits Management in an Interorganizational eHealth Effort

2019

Managing Benefits in the Public Sector. Surveying Expectations and Outcomes in Norwegian Government Agencies

2008

Published version of a chapter in Lecture Notes in Computer Science, 5184, 98-110. Also available from the publisher at: http://dx.doi.org/10.1007/978-3-540-85204-9_9 Government agencies currently experience increasing pressure to document benefits from spending on eGovernment efforts. Hence, structured methods for benefits management (BM) are being developed. However, hardly any studies have investigated how such approaches are used and experienced. This study addresses this practice-research gap by reporting a study of a project involving 30 Norwegian government agencies using a common BM approach.A questionnaire was answered by project managers. Results show that that some 80 % of the ma…

Endringskapasitet – en nøkkel for å lykkes med gevinstrealisering i spesialisthelsetjenesten? : En studie av hvordan mellomledere opplever at endring…

2018

Masteroppgave i helse- og sosialinformatikk HSI500 - Universitetet i Agder 2018 Background: If an organisation is to reap the potential benefits of new technology, it must modify its work processes. However, the specialist health service appears to be experiencing significant challenges because it is constantly under pressure to change and improve its efficiency. This can weaken its capacity for change and, at worst, lead to long-term reductions in productivity and efficiency. Purpose: The purpose of this study is to examine how middle managers in the specialist health service feel they can influence developments in change capacity. The aim is to contribute to an awareness of the importance…

Organizational Learning to Leverage Benefits Realization Management; Evidence from a Municipal eHealth Effort

2017

Part 3: Organizational Aspects; International audience; While work with benefits realization requires organizational learning to be effective, emphasis on organizational learning is hard to find in benefits realization studies. To remedy this research gap, we study how organizational learning theory can contribute to improve benefits realization processes. A qualitative approach was used to gain in depth understanding of benefits realization in an ICT healthcare services project. We found that individual learning is present, but organizational learning has not been given explicit attention neither in the project nor in the literature of benefits realization management. We argue that the ind…

Issues of adopting benefits management practices of IT investments in municipalities: A Delphi study in Norway

2007

Author's version of a chapter in Proceedings of the 40th Annual Hawaii International Conference on System Sciences. Also available from the publisher at http://dx.doi.org/10.1109/HICSS.2007.303 The concept of benefits management highlights explicit practices to facilitate benefits realization from information technology (IT) investments, in addition to plain project management focusing on information systems (IS) deliverables as such. This article presents preliminary results from a Delphi study of identifying critical issues to facilitate adoption of benefits management practices in Norwegian municipalities. Three expert panels were established, representing three stakeholder groups within…

Gevinstrealisering i nettbaserte opplæringsprosjekter : En eksplorativ casestudie om prosjektarbeideres oppfatning av gevinstrealisering

2018

Masteroppgave samfunnskommunikasjon KOM500 - Universitetet i Agder 2018 PurposeThe aim of this qualitative study was to obtain a better overview over the perceptions towards benefit realization in small online education projects, in the specialist health care services.Design/Methodology/ApproachThe study was based on two case projects involving online patient education. In total, 6 in-depth interviews were conducted, with 2 project managers and 4 project participants. The response from these interviews were then coded and categorized using Grounded Theoryto describe the most essential themes.FindingsThe vast majority of the literature on benefit realization is based on projects with moderat…